Shipping & Ordering Policy

Ordering, Payment & Shipping Policy

We at Nature's Instincts want your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make your life easy

Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at service@naturesinstincts.com

Most credit and debit card orders placed by 3 PM Central are shipped on the same business day. Mail or Fax orders are shipped once payment is received.

Expedited orders placed by 3 PM Central will ship on the SAME BUSINESS DAY. We try to ship all orders within 24 business hours.

Please note: We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day.

Below are the shipping options and the associated Shipping & Handling Charges

Local Shipping & Handling

United States of America

Please note: If you choose the No Signature Required shipping method, you are authorizing the carrier to leave your package at the shipping address provided and are aware that neither Natures Instincts nor the carrier is responsible for any packages after they are delivered.

Domestic Shipping	Shipped via the USPS Priority Mail anywhere within the USA
International Shipping	Shipped via USPS, Priority Mail

Please note: Natures Instincts reserves the right to change the shipping method at its own discretion and expense. Natures Instincts is not responsible for delays caused by weather or other natural disasters.

Natures Instincts will not be held liable for any customs duties or taxes that arise from your local customs office. Natures Instincts will also not be held responsible for any additional fee the local carrier in your country may charge.

Please note: We recommend that you choose a shipping method which can be tracked. For non-tracked methods of shipping, Natures Instincts will not be responsible for lost shipments.

USA Overnight Shipping & Handling - Please understand that choosing Overnight does not necessarily mean your order will be in your hands tomorrow. While most orders do ship on the same day, depending on when your order is received, some will be shipped on the following day. You will receive your order 1-2 days after the order has been processed, which in most cases is within 24 hours. We do not ship orders on Saturdays or Sundays. A signature may be required for your deliveries.

Back Orders

In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).

Ordering Methods

Online	Click on "Buy Now"
Phone	By calling Toll Free 1-888-281-8865 Monday to Friday.
Fax	Fax us anytime at (267) 630-9952 Domestic or International
Mail	Natures Instincts, Inc. 14041 West Road, Suite 200 Houston, Texas 77041 USA

Order Status and Returns

Email us Monday to Thursday from 9-5 Central; Friday 9-4 Central at service@naturesinstincts.com.

Payment Options

On-line orders can be paid by credit card. We accept the following credit cards: VISA, MasterCard, American Express and Discover. We also accept most bank VISA or MasterCard debit cards. Orders sent via mail can be paid by credit card, cashier's check or money order.